Privacy Policy

1. Scope

This Privacy Policy applies to personal information collected through our website and communications related to our services, including structural and miscellaneous steel fabrication, installation/erection, design assist, and shop drawings.

2. Information We Collect

2.1 Information you provide

• Contact details: name, company name, email, phone number, and address (if provided).
• Project/quote details: scope, timelines, specifications, drawings, and other project information you submit.
• Employment applications: resume/CV, work history, certifications, trade qualifications, and references you choose to provide.
• Messages: information included in emails, forms, or other communications.

2.2 Information collected automatically

• Device & usage data: browser type, pages visited, time spent, approximate location, and referring pages.
• Log data: IP address, timestamps, and diagnostic data.

Note: Please avoid submitting sensitive personal information unless it is required for your request (e.g., employment documentation). If you submit sensitive information, you consent to our handling of that data for the purpose you provided it.

3. How We Use Information

We use personal information to:

• Respond to inquiries and provide customer support.
• Prepare quotes, proposals, and project communications.
• Assess capabilities, schedule, and service fit for your project.
• Process and evaluate career applications and communicate with applicants.
• Maintain website functionality, performance, and security.
• Improve our services, operations, and website experience.
• Comply with legal obligations and protect our rights.

4. Legal Basis / Consent

Where applicable, we collect and use personal information based on your consent (for example, when you submit a form), to fulfill a contract or request (such as providing a quote), and for our legitimate business purposes (such as improving our services and maintaining security). You may withdraw consent where legally permitted.

5. Sharing & Disclosure

We do not sell personal information. We may share personal information in limited circumstances, including:

• Service providers: vendors who help operate our website, email, analytics, and forms.
• Professional advisors: legal, accounting, or insurance support where necessary.
• Business transfers: if we undergo a merger, acquisition, or sale of assets.
• Legal compliance: when required by law or to protect rights, safety, and security.

When we use service providers, we expect them to protect your information and use it only for the services they provide to us.

6. Cookies & Analytics

Our website may use cookies and similar technologies to enable core functionality and understand site performance. You can control cookies through your browser settings. Disabling cookies may impact certain site features.

We may use analytics tools to measure traffic and usage trends (e.g., which pages are most visited) to improve the website.

7. Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, alteration, and disclosure. No method of transmission or storage is 100% secure.

8. Retention

We retain personal information only as long as necessary for the purposes described in this policy, including to meet legal, accounting, or reporting requirements. Employment application materials may be retained for a reasonable period to consider you for current or future opportunities, unless you request deletion where applicable.

9. Your Rights

Depending on your location and applicable law, you may have rights to request access to, correction of, or deletion of your personal information, or to withdraw consent. To make a request, contact us using the details below.

10. Children’s Privacy

Our website is not directed to children, and we do not knowingly collect personal information from children.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect the most recent changes. Continued use of our website after changes means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy or want to make a privacy request, contact:

Replace the email/phone/address above with your official contact details.